Safety Assureds 10 year Warranty
Ten Year Warranty covers manufacturing material defect in addition to the UK statutory one year guarantee, providing the following complaints procedure is followed. The complaints procedure requires the customer to make contact prior to removal of the product, stating the nature of the complaint in detail, evidence of when and where the product was purchased, and who installed it.
Initial photographic evidence of any alleged defect should be sent to:
Or post to:
Safety Assured Ltd
Centre for Excellence in Mechanical Engineering,
Marsh Way,
London
RM13 8EUUnited Kingdom
Tel: 01708 855 777
Fax: 01708 855 125
The warranty is void if a reasonable time and opportunity are not given to the manufacturer (agreed in writing) to investigate and examine the product on site (before its removal) from the door. A written agreement will also be required for removal and sending to the above address for tests. Should a material fault be found, a replacement product will be supplied.
